Great Job with Our Customers
Just wanted to thank you for doing such a great job with our customers. We have been referring QE for a few months now and haven’t gotten a single complaint. (Right now, this is a minor miracle out of any company.) Some of our customers even call and give you guys glowing reviews. Thank you for the continued hard work and professionalism with our customers. It makes our job much easier.
— Aubrey H., Insurance Account Representative
Professional and Efficient
Just want to say thank you to Keith Robbins for his highly professional help in putting a new roof on my home after weather-related damage in the spring of this year.
Keith was recommended by my insurance agent. He came by the afternoon of the storm, did an initial inspection and then proceeded to patiently guide me through the process until the roof replacement was completed. The roofing crew did a great job installing the roof and in cleanup. They were professional and efficient.
I highly recommend Keith and QE to anyone needing quality and courteous people to work on their home.
— Jane B.
We write this letter in recommendation of Tyler Smith who served as our Sales Representative and Project Manager for QE. During the spring of 2011 we had a storm damage our property. We had the pleasure of working with Tyler on the repair of our roof and a few other structural items.
Throughout the course of the project Tyler was a consummate professional. He took the time to meet with us multiple times as well as explain in detail how to approach the job and how to work with our insurance carrier. He was accurate in his initial scale and cost of our project. Most importantly, Tyler added the down-to-earth sensibility we were looking for, making us feel comfortable throughout the process, not the “car salesman” approach other contractors took.
Tyler took a lot of the uncertainty away when dealing with the insurance company and provided the proper knowledge and skill set needed to ensure everything was covered. He worked hand-in-hand with our insurance carrier and his team to make sure our damage was resolved and we were satisfied.
Our job was done with care and precision. The team who performed the work was efficient and professional, leaving our property clean and tidy when they were finished with a job well done. We highly recommend Tyler and his team at QE.
— Steve and Kelly
The crew worked hard all day
We were very pleased with the work done on our house. The crew worked hard all day and cleaned the premises. We were very satisfied. We want to give praises to Josh for his professional handling of our claim. He is a very pleasant, hard-working young man. We will happily recommend your company to others.
— David and Teresa
The Roof Looks Great!
The roof looks great, and all your people were the “best” to work with. Thank you for all your help.
We Were Extremely Satisfied
During the spring of this year we noticed that our roof had shown some signs of damage due to inclement weather. In talking with our insurance agent, he highly recommended QE. Specifically, he mentioned Justin Howell as a point of contact at QE as his previous dealings with him were very fair and reputable.
We asked Justin to take a look at our roof, advise if the roof was in need of repair and see if an insurance claim was warranted. Justin was very helpful in both giving advice on the roof’s condition as well as helping to work with the insurance claims adjuster when the roof’s condition was under review by the insurance company. Justin actually came out to our house prior to the appointment with the insurance adjuster to mark spots on the roof where damage was evident. The claim was accepted and the review process went very smoothly.
QE has a wide variety of roofing material in various colors, styles and grades to choose from. Once the material was decided upon, they were very prompt in removing the old roof and replacing the new one. The cleanup of the old materials was very complete, and all in all we were extremely satisfied with the entire process and job performed by QE.
— Rick and Paula
Thanks for the good job
I used QE to repair my roof, remove and replace the roof covering and repair the ceiling due to leaks. I chose QE due to several reasons.
Out of the several roofing companies that I contacted for estimates, Keith was the only estimator to show up when he promised. He climbed the roof and examined the design and source of the leaks, and entered the attic. He found the cause of the leaks and gave me several solutions to fix the problem and stop future problems. We agreed to some roof design changes and a new venting process. He contacted the insurance adjuster to review the roof and water damage. He told me what would be done and explained in detail the procedures, materials, repairs and modifications to stop future leaks.
The repairs were done as he described and on the schedule he gave me. The costs estimate was not exceeded. No leaks or other problems have appeared. The changes to the roof have improved the looks as well as reduced future maintenance. Thanks for the good job.
— Mike, Brentwood, TN
I would never look anywhere else
Bo Teague and QE worked with me and my insurance company to get my roof replaced following hail damage. They have also done several roof repairs in some of our rental properties. Bo is always available and gets the job done well in a timely manner. I would never look anywhere else for quality and timeliness and for courteous and qualified people.
— Carolyn, Murfreesboro, TN.