We write this letter in recommendation of Tyler Smith who served as our Sales Representative and Project Manager for QE. During the spring of 2011 we had a storm damage our property. We had the pleasure of working with Tyler on the repair of our roof and a few other structural items. Throughout the course of the project Tyler was a consummate professional. He took the time to meet with us multiple times as well as explain in detail how to approach the job and how to work with our insurance carrier. He was accurate in his initial scale and cost of our project. Most importantly, Tyler added the down-to-earth sensibility we were looking for, making us feel comfortable throughout the process, not the “car salesman” approach other contractors took. Tyler took a lot of the uncertainty away when dealing with the insurance company and provided the proper knowledge and skill set needed to ensure everything was covered. He worked hand-in-hand with our insurance carrier and his team to make sure our damage was resolved and we were satisfied. Our job was done with care and precision. The team who performed the work was efficient and professional, leaving our property clean and tidy when they were finished with a job well done. We highly recommend Tyler and his team at QE.
Just want to say thank you to Keith Robbins for his highly professional help in putting a new roof on my home after weather-related damage in the spring of this year. Keith was recommended by my insurance agent. He came by the afternoon of the storm, did an initial inspection and then proceeded to patiently guide me through the process until the roof replacement was completed. The roofing crew did a great job installing the roof and in cleanup. They were professional and efficient. I highly recommend Keith and QE to anyone needing quality and courteous people to work on their home.
Just wanted to thank you for doing such a great job with our customers. We have been referring QE for a few months now and haven’t gotten a single complaint. (Right now, this is a minor miracle out of any company.) Some of our customers even call and give you guys glowing reviews. Thank you for the continued hard work and professionalism with our customers. It makes our job much easier.