Meet Our Team – Susan Pearson

Susan Pearson, Bookkeeper

Meet Our Team – Susan Pearson


Murfreesboro native Susan Pearson is a key member of the Quality Exteriors family. When someone places a phone call to our office or enters QE’s headquarters in Murfreesboro, they are greeted by Susan, our unofficial ‘Director of First Impressions’.  Always cheerful and pleasant, Susan welcomes everyone with a smile and ensures they know how much we value their business.

In addition to taking excellent care of customers who contact the office, Susan oversees QE’s bookkeeping and accounting.  An integral member of our team for 8 years, Susan knows QE’s operations like the back of her hand, and we rely on her to ensure that the office always runs smoothly.

Susan says that her favorite thing about working for QE is that every single day is different and she enjoys taking on new challenges and opportunities. In addition to her many duties at Quality Exteriors, Susan is also the ‘fan favorite’ of the many cats and dogs that call QE home.  When you enter Susan’s office, you’ll likely find a dog cozied up beside her desk and a cat or two sharing her chair or snoozing in the windowsill.

About Susan Pearson

A Middle Tennessee native, Susan grew up on enjoying time on her grandfather’s farm, which was in Murfreesboro where Lowe’s stands today.  True to her roots, Susan and her husband chose to raise their son in Murfreesboro, where he was a star baseball player at Siegal High School before spending four years playing Division 1 baseball at Western Kentucky. Now grown, Susan and her husband recently celebrated their son’s marriage.

An avid lover of animals, sports, and the outdoors, in her spare time Susan loves going to the lake with her family, boating, and watching sports. After cheering her son on for many years, Susan says baseball is still her favorite sport, and she most enjoys watching the Red Sox play.

About Quality Exteriors

Serving all of Middle Tennessee and founded in 2006 by brothers Jordan and Justin Howell, Quality Exteriors is located in Murfreesboro and is the area’s premier contractor for both residential and commercial roofing needs. Voted Murfreesboro’s Favorite Roofer for the past 11 years in a row, as well as Favorite Employer for the past 8 years in a row, Quality Exteriors is dedicated to serving its community and appreciates consistently being recognized as the area’s preferred, local, family-owned roofing contractor.

Quality Exteriors uses only the finest roofing materials, including shingles by GAF, the largest shingle provider in North America. Quality Exteriors is proud to give back to our community as a GAF Habitat for Humanity Roofer.  The designation of Habitat For Humanity Roofer is only awarded to community contractors who participate in at least one Habitat for Humanity project with GAF in a year while completing at least 5 projects over a rolling 5-year period. Quality Exteriors has proudly completed over 29 Habitat For Humanity roofing projects in the past 10 years. Quality Exteriors is a GAF Master Elite Certified Contractor and 2020 GAF Triple Excellence Award recipient.

QE’s restoration division – Quality Restoration – also serves all of Middle Tennessee, and has been voted  Murfreesboro’s #1 Restoration Contractor for the past 8 years. Best known as the area’s “one-stop-shop” when homes or businesses experience catastrophic loss from water, fire, or storm damage, Quality Restoration works seamlessly with insurance carriers and takes the headache away from the property owner.

Thanks for being a part of our team, Susan! As a long-standing local, family-owned roofing and restoration contractor serving residential and commercial property owners across Middle Tennessee, the Quality Exteriors team will always ‘Be Here When You Need Us.’